Anna Santos-Lobo

Client Satisfaction Survey Results: Rating Scale 1-10 (10=GREAT)

1.How well did I deliver what I promised? 10
Comment: You did a great job!! By having such great knowledge of your industry, you were able to sell 28 Rutland St at a difficult time in the market!

2.How accessible was I when you needed to contact me? 10
Comment: I always knew if I left a message within seconds you would call back.

3.How well did I listen to you? 10
Comment: Very good! I told you where I wanted to be in $ and you came through!¿¿

4.How willing would you be to recommend me? 10
Comment: I was so impressed I am giving you my home to sell!

5.How would you rate the quality of my service? 10
Comment: The best I have ever experienced!

6.If you were in charge of my business, what one thing would you change? I would stay right there, wouldn't change a thing.

7.What is one thing I could add to my service to make it a 10+? Keep doing a great job!

8.How could I do a better job of serving you? I do not know what comes after "The Best in the Industry"!

Dukens Pierre Louis

Client Satisfaction Survey Results: Rating Scale 1-10 (10=GREAT)

1.How well did I deliver what I promised? 10
2.How accessible was I when you needed to contact me? 10
3.How well did I listen to you? 10
4.How willing would you be to recommend me? 10
Comment: First Pick

5.How would you rate the quality of my service? 10
Comment: Top of the Class

6.If you were in charge of my business, what one thing would you change I would change the fact that you don't get to keep the whole check paid by the sellers for your hard & great job done.

7.What is one thing I could add to my service to make it a 10+?N/A

8.How could I do a better job of serving you? N/A

Additonal Comments: Your service is well appreciated. Personally I feel that you are on a great path & nothing should be added or subtracted in the way you conduct business.

Anna Santos-Lobo 2

Client Satisfaction Survey Results: Rating Scale 1-10 (10=GREAT)

1.How well did I deliver what I promised? 10
2.How accessible was I when you needed to contact me? 10 – I felt like my sales man was waiting by the phone!
3.How well did I listen to you? 10 – You listen to me so well that with a short period of time I had found the house of my dreams.
4.How willing would you be to recommend me? 10 – Very willingly I would and do recommend you to anyone who is looking for the right home that fits.
5.How would you rate the quality of my service? 10 – Rare! Great service & dedication is hard to find and you are perfect!
6.If you were in charge of my business, what one thing would you change?  Nothing! I would continue to be honest and trust worthy!

7.What is one thing I could add to my service to make it a 10+?  N/A

8.How could I do a better job of serving you?  You did the best! You left no room for a good job. You are the BEST!

Additional Comments: What started out before I even picked up the phone to call Keller Williams was “I was scared & alone!” After making that call I felt Cesar was there for me only and was looking out for my best interest!!! Even after the sale of my home & purchase of new one Cesar was there to help out!!!

Serge & Gina Benjamin

Client Satisfaction Survey Results: Rating Scale 1-10 (10=GREAT)

 1.How well did I deliver what I promised? 9
2.How accessible was I when you needed to contact me? 9
3.How well did I listen to you? 9
4.How willing would you be to recommend me? 9
5.How would you rate the quality of my service? 9
6.If you were in charge of my business, what one thing would you change?  Not much

 7.What is one thing I could add to my service to make it a 10+?  N/A

 8.How could I do a better job of serving you?  You did a great job of servicing us.

 Additional Comments: Keep up the good work.